Data Type | Description |
---|---|
Identification | Information which can directly identify you such as name, surname, date of birth, gender, place of birth, citizenship and identification numbers or codes given or issued by a governmental service such as national social insurance number, tax identification code, ID number, Passport number, Driver's license number, and other Personal Data of similar type. |
Contact | Contact details such as telephone number, home address, work address and personal email address. |
Financial | Information on your personal wealth including your assets, details of the assets, streams of incomes, expected incomes, personal financial position, salary, economic status, account numbers, IBAN and other financial information. In case you receive or applied to receive investment services, financial data to be obtained include knowledge and experience with MiFID II products (i.e., derivatives, shares, bonds, funds and interest rate/currency products), your investment strategy and scope, details of your personal investment portfolio, personal financial objectives. |
Socio-demographic | This includes details about your work or profession, nationality, level of education, marital status and where you fit into general social or income groups. |
Transactional | Details about payments to and from your accounts with the Company including information of third parties from whom money are received or transferred to. |
Contractual | Details about the products or services we provide you with. This includes data concerning your accounts. Specific information relevant to existing/previous accounts. |
Locational | Data we get about where your location, in particular when accessing our website, portals and trading platforms and use our products and services. Such data may come from your mobile phone, the address and IP where you connect a computer to the internet, or a shop where you buy something with your card. |
Behavioral | Details about how you use our products and services. |
Technical/Digital | Details of the devices and technology you use, your digital activity and systems logs which are captured by the Company's information technology systems when you use them, IP addresses and the credentials you use to connect to our digital platforms available or internal systems in the case of employees. |
Communications | What we learn about you from letters, emails and conversations/meetings between us. |
Social Relationships | Your family, associates and other relationships you declare for the purposes of our business relationship. |
Documentary | Details about you that are stored on documents in different formats, or copies of them. This could include things like your specimen signature, passport, identity card, driver’s license or birth certificate. |
Video and sound recordings | Video footage recorded by the CCTV system of the Company in which you may be captured when you visit the Company, or voice call recordings when you call us or video recordings when you make an online meeting with us. |
Special categories of Personal Data | The law treats some types of Personal Data as special. These include Personal Data concerning data relating to criminal convictions and offences. The Company may, also, process data relating to criminal convictions and offences as part of the Company's initial and periodic review, as required by law. The legal basis used for such Processing is the Legal Obligation (refer to section 5 below). Through all financial transactions, various types of behavior patterns can be revealed, which may include special categories of Personal Data. Therefore, there is a good chance that the Company when Processing information about financial data transactions will also process special categories of Personal Data (e.g., When you pay for medical costs to a doctor of certain specialization). |
Data Category | Type of Individual | Data Examples | Retention Period | Legal Basis |
---|---|---|---|---|
Client Data | Clients | Personal details, financial information, investment history, transaction records, all communications. | 7 years | Required to comply with Anti-Money Laundering (AML) regulations, tax, and financial reporting obligations. 5–10 years typically required. |
Prospective Client Data | Prospective clients | Contact details, investment preferences, correspondence, personal details, financial information | 6 months | Retained based on legitimate interest for potential future business. (This refers to the Clients that have created a real / live trading account) |
Applicant Data | Job applicants | CV, personal details, interview notes, qualifications | 12 months after hiring/rejection decision | Necessary for legal defense against discrimination claims. Periods can be longer depending on local employment laws. |
Service Provider Data | Service providers/contractors | Contracts, payment details, contact and personal information | 7 years after contract termination | Retained for contractual purposes, audits, and regulatory compliance. |
Employee Data (current) | Employees | Personal details, payroll, performance reviews, contracts | Duration of employment + 7 years | Required for employment law, tax, and pension purposes. |
Employee Data (former) | Former employees | Employment contracts, termination letters, exit interviews | 7 years after employment | Required to defend against legal claims (e.g., wrongful dismissal) and comply with tax and pensions regulations. |
KYC & AML Data | Clients, employees, contractors | Identification documents, financial records, communications | 7 years | Required to comply with Anti-Money Laundering (AML) regulations, which typically mandate retention for at least 5 years. |
Marketing Data | Clients, prospective clients | Email addresses, marketing preferences | Until consent is withdrawn, or after 2 years of inactivity | Retained based on consent; data should be deleted once consent is revoked or after a reasonable period of inactivity. |
Health and Safety Data | Employees | Incident reports, health assessments | Duration of employment + 7 years | Required for employment law, legal defense, and insurance claims handling. |
Pension and Benefits Data | Employees and former employees | Pension contributions, beneficiary details | Duration of employment + 7 years | Retained for pension and retirement plan compliance, as well as future benefits claims. |
Disciplinary and Grievance Records | Employees and former employees | Complaints, warnings, investigation reports | Duration of employment + 7 years | Retained for legal defense purposes and compliance with employment regulations. |